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There are a few different types of warranties that you can get for HVAC
In this section, you can read what these specific warranties mean for you as a customer.
This section is a broad overview of what your warranties will not cover. Be sure to check it out to see if you have coverage.
A manufacturer's warranty is a warranty directly from the manufacturer of the equipment.
A labor warranty is a warranty on the craftsmanship of the equipment installed.
This is a manufacturer warranty for parts installed.
A manufacturers’ warranty is for a set amount year(s). The typical warranty you will see from a manufacturer for most brands of HVAC manufacturers, is a standard 5-year limited warranty and can be 10-year limited warranty if installed by a licensed contractor and unit gets registered. That warranty is for parts or components of your new HVAC system.
A labor warranty is the warranty provided by your HVAC company. Labor warranties just mean that if your parts or components are not working, that company will come out to diagnose the issue with their next availability, usually at no cost to you. (As long as that issue is pertaining to the parts or components installed by them.) Labor warranties can range from 3 months all the way up to multiple years. The length of the labor usually depends on what parts or work that company has done for you.
Most parts will come with a limited warranty for defect. It is dependent upon the part and manufacturer for that warranty coverage length. This warranty is also through the manufacturer.
Your HVAC company should be able to help you with any of your manufacturer’s warranties by pulling your serial number of your HVAC unit. Please note, you may have to wait for your warranty parts to come in. They must be diagnosed, ordered, shipped, and then installed. It may not be an instant turnaround time for these parts through the manufacturer.
Labor warranties are not carried from company to company. If you have a labor warranty with one HVAC company, that warranty is solely through them. Labor warranties are typically a guarantee for labor and diagnosis of your system.
Your HVAC company may be able to help you with parts warranties by pulling the serial numbers of those parts. If the parts are not serialized, they would need your original invoice to help with processing that warranty.
To maintain a manufacturer’s warranty, you must change your filters and maintain your HVAC system with regular maintenances. (Very similar to maintaining your vehicles for warranties) A manufacturer’s warranty does not cover weather, trees, personal misuse, accidents to your parts, animals, bugs, or any other issue that is outside of regular use of your parts or components. This warranty does not cover refrigerant, warranty processing fees, or labor for those parts or components.
Do not cover dirty filters, parts not installed by your company, or clogged drain lines. Always check with your HVAC company about your labor warranties! If you use another company instead of the company that provided the original labor warranty, then you would be responsible for any and all costs incurred. A labor warranty does not cover weather, trees, personal misuse, accidents to your parts, animals, bugs, or any other issue that is outside of regular use of your parts or components.
any part that has been installed needs to be maintained the same as your HVAC system. weather, trees, personal misuse, accidents to your parts, animals, bugs, or any other issue that is outside of regular use of your parts or components. This warranty does not cover refrigerant, warranty processing fees, or labor for those parts or components.
Check out our maintenance page to help protect your warranties.